The CANON Customer Experience Centre in London underwent a significant refurbishment aimed at enhancing customer engagement and showcasing cutting-edge technology. The project focused on creating an innovative environment while maintaining operational efficiency within a live occupied building that housed other offices.
Health and safety were paramount throughout the refurbishment process. A comprehensive risk assessment was conducted, and all contractors adhered to strict safety protocols, ensuring minimal disruption to the surrounding offices. Regular safety briefings kept all staff informed and vigilant.
The refurbishment introduced new technology, including interactive displays and advanced imaging solutions, which improved the customer experience significantly. The design also emphasized energy efficiency, incorporating sustainable materials and systems that reduced energy consumption and carbon footprint, aligning with CANON’s commitment to environmental responsibility.
Despite the challenges of working in an active office environment, the project was delivered on time and within budget. Effective project management and coordination among teams ensured seamless operations, with minimal impact on the daily activities of other tenants.
The upgraded centre now serves as a dynamic showcase for CANON’s innovations, fostering collaboration and engagement with clients while demonstrating the brand’s commitment to sustainability and customer service excellence.
